Refund policy

At LAWEAR , we check every piece before it leaves us, and we want you to be happy with your order because for us , customers and their LAWEAR experience matter the most. Here is how returns, refunds and cancellations work.

Exchanges

We do not offer exchanges . Only returns are accepted , as explained below.

Returns

  • Returns are accepted only within the first 7 days after delivery.
  • To request a return, message us on whatsapp (+91-8882970238) or e-mail us (lawear.in@gmail.com) within 7 days of delivery with your order number, details of the issue and clear photographs of the product. In case of defective or damaged or wrong item , an unboxing video helps us process your request faster.
  • Once your return request is approved , we will arrange a reverse pickup from your delivery address.
  • Please keep the product unused and unwashed , with all original tags , labels and packaging intact , ready for pickup.

Refunds

  • Once the returned product reaches us, it will undergo a thorough quality check.
  • A refund will be approved only if the product is unused, unwashed and in its original condition, with all tags, labels and packaging intact, and passes our quality check.
  • If the product does not meet these conditions, the return will not be accepted and the product will be sent back to you.
  • Approved refunds will be initiated within 2 working days of the quality check and credited to the original mode of payment (the source account used to place the order).
  • After the refund is initiated, it may take 1 to 5 working days to reflect in your account, depending on your bank or payment provider.
  • We will inform you by email or WhatsApp once your refund has been initiated.

Cancellations

  • You can cancel your order at any time before it is delivered.
  • Cancellation requests are accepted only on WhatsApp at +91-8882970238. Please share your order number with your request.
  • For cancelled orders, the amount paid will be refunded to the original mode of payment within 1 to 5 working days of the cancellation being confirmed.

Items that cannot be returned

  • Products bought on sale
  • Made-to-measure, customised or altered products
  • Products that have been worn, washed or used
  • Products without their original tags and labels
  • Requests made after 7 days of delivery

Contact us

Email: lawear.in@gmail.com
WhatsApp: +91 88829 70238