Refund policy
At LAWEAR , we check every piece before it leaves us, and we want you to be happy with your order because for us , customers and their LAWEAR experience matter the most. Here is how returns, refunds and cancellations work.
Exchanges
We do not offer exchanges . Only returns are accepted , as explained below.
Returns
- Returns are accepted only within the first 7 days after delivery.
- To request a return, message us on whatsapp (+91-8882970238) or e-mail us (lawear.in@gmail.com) within 7 days of delivery with your order number, details of the issue and clear photographs of the product. In case of defective or damaged or wrong item , an unboxing video helps us process your request faster.
- Once your return request is approved , we will arrange a reverse pickup from your delivery address.
- Please keep the product unused and unwashed , with all original tags , labels and packaging intact , ready for pickup.
Refunds
- Once the returned product reaches us, it will undergo a thorough quality check.
- A refund will be approved only if the product is unused, unwashed and in its original condition, with all tags, labels and packaging intact, and passes our quality check.
- If the product does not meet these conditions, the return will not be accepted and the product will be sent back to you.
- Approved refunds will be initiated within 2 working days of the quality check and credited to the original mode of payment (the source account used to place the order).
- After the refund is initiated, it may take 1 to 5 working days to reflect in your account, depending on your bank or payment provider.
- We will inform you by email or WhatsApp once your refund has been initiated.
Cancellations
- You can cancel your order at any time before it is delivered.
- Cancellation requests are accepted only on WhatsApp at +91-8882970238. Please share your order number with your request.
- For cancelled orders, the amount paid will be refunded to the original mode of payment within 1 to 5 working days of the cancellation being confirmed.
Items that cannot be returned
- Products bought on sale
- Made-to-measure, customised or altered products
- Products that have been worn, washed or used
- Products without their original tags and labels
- Requests made after 7 days of delivery
Contact us
Email: lawear.in@gmail.com
WhatsApp: +91 88829 70238